Delivery

UK

Economy 3-day delivery
0 - 2 kg:  £ 3.99

Note: No signature required and tracking not available.

Economy 1-day delivery
0 - 1 kg:  £ 4.80

Note: Day of delivery may depend on time and date of order. No signature required and tracking not available. 1-day delivery after dispatch (on working days). Allow a full day to process an order before dispatch. 

Tracked 1-2 day delivery
0 - 20 kg: £6.40

Note: Day of delivery may depend on time and date of order.
 12 -day delivery after dispatch (on working days). Allow a full day to process an order before dispatch. No signature required.
Economy 3-5 day tracked delivery
0 - 2 kg: £4.29

Note: No signature required.

Bare minimum 3-day delivery

0 - 500 g: £ 2.90

Note: No signature required and tracking not available. Only available when purchasing Bare Minimum products.

Europe

Economy International 3-5 day delivery
0 - 0.5 kg: £ 6.80
0.5 - 1 kg: £9.60
1 - 1.5 kg: £12.10

Note: No signature required and tracking not available.

Economy 3-7 day large delivery
0 - 15 kg:  £ 13.15

Note: No signature required. 

 Orders are usually processed and posted within 3 working days.  

When will my order arrive?

If you have used one of our trackable delivery services check our 'Track my order' page or go to your 'Order History' in your account and click on the orange button 'Track' next to your order.

If you have used one of our economy delivery services, unfortunately, we cannot know exactly when your order will arrive.

Once an order is collected from our premises, we have no control, or knowledge, over its progress.

Where is my order?

If after at least 5 working days from dispatch you have not received your order, it may be worth contacting your local sorting office, to see if the package is being held there for you.

You do NOT require any tracking numbers to do this.
Simply provide your name and delivery address.

We will ask you to carry out the above when you do contact us, so doing this beforehand will save us time in processing your enquiry.

Please wait at least 15 days (for UK orders) after the dispatch date before contacting us regarding an item that did not arrive.

We cannot open or process a claim with Royal Mail until this time period has elapsed.

 

 

 

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